Comments on: Making a feature request http://blogs.mathworks.com/desktop/2008/01/14/making-a-feature-request/ Ken & Mike work on the MATLAB Desktop team Mon, 23 Nov 2009 01:04:41 +0000 http://wordpress.org/?v=2.3.1 By: Ken http://blogs.mathworks.com/desktop/2008/01/14/making-a-feature-request/#comment-6217 Ken Tue, 05 May 2009 23:53:19 +0000 http://blogs.mathworks.com/desktop/2008/01/14/making-a-feature-request/#comment-6217 Hi Naor, Thanks for the feedback on your experience with the enhancement request form. If you're willing, I'd like to connect you with one of the usability specialists for that web form. You can email me off list if your interested at <a href="mailto:ken.orr@mathworks.com"a rel="nofollow">ken.orr@mathworks.com</a> -Ken Hi Naor,

Thanks for the feedback on your experience with the enhancement request form. If you’re willing, I’d like to connect you with one of the usability specialists for that web form. You can email me off list if your interested at ken.orr@mathworks.com

-Ken

]]> By: Naor http://blogs.mathworks.com/desktop/2008/01/14/making-a-feature-request/#comment-6216 Naor Tue, 05 May 2009 22:51:42 +0000 http://blogs.mathworks.com/desktop/2008/01/14/making-a-feature-request/#comment-6216 Ken, The feature request form is simply horrible! First, "Release" should be an optional field or have "All releases" or "Future Release". As it is what release exactly should a user choose for an enhancement request? Next, the required field "Product" has a list of product names that depend on what release was chosen. For some choices of release the product list is short and includes only arcane products. For example, choosing R2009a+ (the compromise I selected for suggesting an enhancement for future versions) the Product list includes: "DO Qualification Kit", "IEC Certification Kit", "Polyspace Client for C/C++", and "Polyspace Server for C/C++", and that's it! Which of these is a user supposed to choose if she wants to suggest an enhancement for the MATLAB Desktop? I almost gave up on submitting my request, which would have been terrible because I have such a nice enhancement idea ;) Ken,
The feature request form is simply horrible! First, “Release” should be an optional field or have “All releases” or “Future Release”. As it is what release exactly should a user choose for an enhancement request?
Next, the required field “Product” has a list of product names that depend on what release was chosen. For some choices of release the product list is short and includes only arcane products. For example, choosing R2009a+ (the compromise I selected for suggesting an enhancement for future versions) the Product list includes: “DO Qualification Kit”, “IEC Certification Kit”, “Polyspace Client for C/C++”, and “Polyspace Server for C/C++”, and that’s it! Which of these is a user supposed to choose if she wants to suggest an enhancement for the MATLAB Desktop?
I almost gave up on submitting my request, which would have been terrible because I have such a nice enhancement idea ;)

]]> By: Ken http://blogs.mathworks.com/desktop/2008/01/14/making-a-feature-request/#comment-4130 Ken Wed, 16 Apr 2008 11:59:17 +0000 http://blogs.mathworks.com/desktop/2008/01/14/making-a-feature-request/#comment-4130 I've added a link to the MATLAB feature request form on this blog's sidebar (the blue box on the right side of this page) under <b>Links</b>. -Ken I’ve added a link to the MATLAB feature request form on this blog’s sidebar (the blue box on the right side of this page) under Links.

-Ken

]]> By: Ken http://blogs.mathworks.com/desktop/2008/01/14/making-a-feature-request/#comment-2681 Ken Tue, 15 Jan 2008 13:29:39 +0000 http://blogs.mathworks.com/desktop/2008/01/14/making-a-feature-request/#comment-2681 Thanks Quan! I'm a visual kinda guy, so I try to provide what I'd need in an entry. -Ken Thanks Quan! I’m a visual kinda guy, so I try to provide what I’d need in an entry.

-Ken

]]> By: turtie http://blogs.mathworks.com/desktop/2008/01/14/making-a-feature-request/#comment-2674 turtie Tue, 15 Jan 2008 02:19:37 +0000 http://blogs.mathworks.com/desktop/2008/01/14/making-a-feature-request/#comment-2674 Sweet graphics Ken. Great way to spruce up your blog! Sweet graphics Ken. Great way to spruce up your blog!

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